Access Ticketing FAQ


Pay-What-You-Can (PWYC): We offer PWYC tickets for each TPM production. This means $2, $5, $10 or any amount you feel comfortable giving. These performances are usually limited to payment at the door and go on sale when the box office opens that day. However if arriving at the box office early creates a barrier (for example Wheel-Trans or childcare) we are able to reserve a ticket for you to pay-what-you-can at the door so that we can make sure we have a seat for you. Please contact the box office at 416-504-7529 or email our box office to reserve. To find out which shows have PWYC available please check out our Ways to Save page.

Don’t Have a Credit Card? 

If you do not have a credit card, but would like to have a ticket held at the door please contact the box office at 416-504-7529 or email our box office and we will gladly hold your ticket for payment at the door if you are unable to come in advance to our box office. 

Do I need to book a ticket for my Support Person or Service Animal?

We would love to know if you will be bringing a Support Person or Service Animal so we can make sure to reserve a space for them in our theatre. When you book over the phone or in person please let the box office know. If you book online please make a note in the Accessibility notes section.

We are an Access 2 Venue so please be sure to bring your card with you to the box office to receive one free admission ticket for your support person.

Access 2 card logo to receive a free support person ticket when presented at the box office.

If I am attending an American Sign Language (ASL) Interpreted Performance will there be an Interpreter at the box office? 

Yes we do have ASL Interpreters available at the box office 1.5 hours before each ASL Interpreted Performance. They will also be available at intermission (should the show have an intermission). When there is not an Interpreter at the box office our box office Associates have “Boogie Boards” to communicate (small boards that you can write on and erase easily). 

Our Access Initiatives are made possible with the support of