Employment Opportunities

Associate Producer - Patron Services

Date Posted:  January 6, 2020          Application Deadline:  January 17, 2020
Start Date:  TBD                                 City/Town: Toronto
Term: Full- time                                   Salary: $31,000

Job Description


  • Maintaining the Box Office System, including inputting and updating performance and patron information
  • Scheduling, managing and being on call to Patron Services Associates (Box Office /Front of House staff and Bartenders)
  • Ensuring a smooth and efficient flow of patrons into the venues
  • Responding to online, telephone and in-person inquires and ticket sales
  • Volunteer Coordination
  • Managing the TPM Bar: Ordering, inventory and financial reconciliation
  • Acting as a Patron Services Associate (Box office, Bar or House Management) as needed
  • Working box office phones 3 days per week
  • Processing, balancing and reconciling box office sales
  • Liaising with rental companies in regards to staffing, performances and ticket sales
  • School/Group sales outreach


  • Post-secondary degree preferred (arts management or Theatre an asset)
  • Experience with a ticketing system
  • Minimum 1-2 year experience with Managing staff and/or volunteers
  • Strong written and verbal communication skills and attention to detail
  • Good project management skills and/or experience in event coordination
  • Demonstrated initiative and ability to manage multiple tasks and deadlines
  • Experience with a non-for-profit company an asset
  • Driver’s license, Smart Serve and First Aid are mandatory
  • Occasional weeknight and weekend work is mandatory

TPM is an equal opportunity employer and accepts applications from all qualified candidates. TPM strongly encourages submissions from candidates of Indigenous and diverse backgrounds.


How to Apply:

Please submit a cover letter and resume with the names and phone numbers of 3 references attached as a PDF or Word

Document, by 5 PM on Friday, January 17, 2020 to chantelm@passemuraille.on.ca. Please use the subject line:

“Application for Associate Producer – Patron Services Position”. Only those selected for an interview will be contacted.

Please note that TPM does not do general auditions. If you wish to submit your headshot and résumé to be kept on file, please email Indrit Kasapi | Associate Artistic Director.