Ticket F.A.Q.

When do single tickets go on sale?

Single tickets for the 19.20 Season will go on sale sometime in August.

Why is there a $2.50 charge on online/phone sales?

This additional charge covers administrative costs for the ticketing system.

What is the difference between Theatre Passe Muraille tickets and Arts Box Office tickets on your ticketing page?

When you select Theatre Passe Muraille tickets on our ticketing page you will only be able to purchase tickets from our current season. If you’re looking to purchase tickets for a show that is renting our venue then you select Arts Box Office tickets, this will take you to the ticket sales for all rental company productions.

What does PWYC mean and what shows offer this pricing scheme?

PWYC stands for Pay What You Can, which means that when you purchase a ticket at the door for a PWYC performance you can pay whatever amount you want.If you can only afford $1 that’s cool with us or if you wanted to pay more than the regular ticket price that’s great. You literally pay what you can at the door on the day of for these shows. You can find the Pay What You Can (PWYC) dates on the individual show pages for the season.

What are my options for purchasing a ticket?

You can purchase tickets online or over the phone and the tickets will be emailed to you as an e-ticket. You can either print off this e-ticket or show it on your phone when entering the theatre. You can also purchase tickets in person at the box office before the performance or on the show day.

What payment types are accepted?

We accept VISA, Mastercard, Debit or Cash.

Can I get a refund on a ticket or exchange a ticket?

Unfortunately we do not offer refunds on any tickets. However a ticket can be exchanged for a fee of $2.50

Subscription F.A.Q.

When do Subsciptions go on sale?

19.20 Season Subscriptions will go on sales in July/August.

What do I get with my Subscription?

More info to come.