Ticket F.A.Q.

The in person box office is open 1 hour before the performance start time on show days and by request on non show days.

You can always leave us a voicemail or email if you need any support.

Phone: 416-504-7529

Email: info@passemuraille.on.ca

This additional charge covers administrative costs for the ticketing system. If you are purchasing over 5 tickets please contact our box office about our service fee cap. 

*If this service fee is a barrier for you please contact our box office and we can discuss your options. 

If purchasing a ticket in person you can pay with cash, debit or credit (VISA or Mastercard).

If purchasing a ticket online you can pay with a credit card (VISA or Mastercard).

*If you are unable to purchase a ticket online but want to order in advance please contact our box office and we can discuss your options. 

This season we have a Pay-What-You-Can-Afford model, and offering single tickets only. 

The ticket prices are currently: $12, $35, and $65 for our Season Productions.

In order to remove barriers in our pricing, we are offering these three price points so that a wide range of audiences are able to attend our productions. We encourage audiences to make their own choices about what they can afford in order to experience theatre. Those purchasing at the $65 price point will do so with the understanding that their ticket price is helping to subsidize the $12 ticket price, and in doing so, making theatre more accessible for others.

*If these price points create a barrier for you, please contact our box office to discuss your options. 

Since we are offering a Pay-What-You-Can-Afford payment model we are not offering any further discounts. 

*If the prices offered creates a barrier for you please contact our box office to discuss your options. 

All our tickets are general admission and we are unable to guarantee a specific seat unless notified in advance. If you require reserved seating you can add a note at the end of your online purchase or contact our box office. 

All support persons will be provided with a $0.00 ticket to attend the performance with the patron. This ticket is available to book online with the patrons original purchase. If you have any questions please contact our box office. 

Not to worry! Contact our box office and we will be able to look up your account and re send or re print your ticket when you arrive. 

Have more questions? Contact the box office at info@passemuraille.on.ca