Accessibility Media Inc. (AMI)Video about TPM's Access Programing:
We are constantly looking for ways to make our service and space more accessible and value your input. Please provide us with feedback! What can we do to improve our service? Contact Jenn Sartor by e-mail or 416-504-8988 x 2127
ACCESSIBILITY FEATURES & DEVICES
Pay-What-You-Can (PWYC): We try to offer at least one PWYC performance for each production we do, many of our productions have more than one date where you can pay what you can. This means $2, $5, $10 or any amount you feel comfortable giving. We prefer to receive cash for these performances and they are usually limited to payment at the door, however if you have accessibility needs we are able to reserve a ticket for you to pay-what-you-can at the door so that we can make sure we have a seat for you. Please contact the box office at 416-504-7529 or email our box office to reserve. To find out which shows have PWYC available please check out our What’s On Calendar.
ENTRANCE: Double doors with ramp (not to code) there is no automatic button.
WASHROOMS: For Everyone washrooms with an accessible washroom in each one (no automatic button). To see our policy on For Everyone Washrooms click here.
MAINSPACE: Can accommodate a certain amount of people with mobility devices depending on the staging of the show.
BACKSPACE: Can accommodate 1 person in a wheelchair or scooter per show. Please call in advance for information about your specific show.
ASSISTIVE DEVICES: You are welcome to bring your own assistive devices (canes, wheelchairs, walkers, etc.) to the Theatre. Our Front of House team will help with the storage and retrieval of your equipment. Please speak to any member of the Front of House staff for more information when you are on-site.
ELEVATOR/ESCALATOR: There are no elevators or escalators at this theatre.
RF TRANSMITTERS: We have 11 RF assistive hearing device units (9 loop and 2 steto varieties) which can be used in both of our spaces. Please inquire at the box office when you arrive for either a TPM Season show or any rental production about borrowing a RF transmitter.
SERVICE ANIMALS: Service animals are always welcome at our venue. If you are planning on bringing a support animal with you please advise a Box Office representative when booking your tickets so the appropriate seat can be set aside for you.
SUPPORT PEOPLE: We welcome support persons to accompany patrons with special needs. Tickets are free for support persons for admission to Theatre Passe Muraille’s productions. Every patron and accompanying support person attending a performance or event must have a valid ticket to that performance or event.
To see our Accessibility Customer Service Plan please click here: Accessible Customer Service Plan
ACCESS OUR WEBSITE
TPM has integrated Browsealoud an innovative support software, which provides a toolbar throughout our website that helps to reduce barriers and make the content more accessible for people with differing abilities. This currently includes, but is not limited to, Dyslexia, Low Literacy, English as a Second Language, and those with mild visual impairments. The toolbar allows for the information presented on the website to be accessed through speech software, reading and translation, facilitating access and participation for a wider range of needs.
Click the button on your screen like this:
and your Browsealoud toolbar like this will appear:
Click on each icon to discover how Browsealoud can help to make our website more accessible for you.